Back Office Support
Every Detail, Every Step, Covered.
Your Partner in the Office, So You Can Succeed on the Road.
We’re more than just a factoring company—we’re your behind-the-scenes support team. From invoice submission to collection, we handle the details so you can focus on what really matters: keeping your trucks on the road.
Let us take care of the paperwork, so you can spend less time at your desk and more time growing your business.
Dedicated Account Manager
When you work with Wallace Factoring, you’ll get your own account manager who knows your name, your business, and how you work. No robots, no endless phone menus—just a real person you can call directly whenever you have questions. We’re here to make your life easier.
Free Customer Credit Checks
With free credit checks on brokers and shippers, we help you avoid risky customers. Before you haul a load, we’ll let you know if a company has a good track record of paying their bills. It’s better to be safe than sorry, and this service is included at no extra cost.
Billing Support
We handle all the paperwork that comes with your invoices. This means we’ll check them for accuracy, make sure your load details are correct, and send them to the right place. You don’t have to spend hours dealing with this—we’ve got it covered so you can focus on the road.
Collections Specialists
Once we send your invoices to your customers, we don’t stop there. Our team follows up with them to make sure they pay on time. If there’s a problem—like a delay, a claim, or a short payment—we’ll step in, keep you updated, and even file on their broker bond to protect your payment.
Contact
Get in touch to learn more.